MTA11 - Ground Handling (Arir Transport Management) Présentiel
Dernière mise à jour : 24/03/2026
Langue de la formation : Anglais/English
Secteurs : Compagnie Aérienne/Airline, Exploitants aéroportuaires/Airport operator
Thèmes : Business, Management, Finance/Business, Management, Finance, Opérations aériennes/Aviation operations
Public : Cadres / Executives, Managers / Managers
Public visé
This course addresses all current and future Airline company managers.
Responsable de stage
Vincent VIMARD / Michel RAGOT
Mail de contact
formationcontinue@enac.fr
Durée pédagogique réelle
30 h
Résumé
Introduction to the functions and activities of ground handlers.
Objectifs de la formation
After completing this module, you will be able to :
- Describe the functions, activities and services of ground handlers and the relationship with the airlines and airport authorities;
- Explain the organization of the market and describe which are the main actors of this market;
- Evaluate the quality of service and socio-economical impact of ground handling, and the competition in this field.
Prérequis
Being familiar with the airport sector
Description
- Basics of ground handling.
- IATA Documents: AHM and SGHA – Negotiation.
- Passenger, cargo and aircraft handling.
- Social and Economic approaches.
- Ramp Handling.
- Event management
- The future of ground handling
Evaluation des apprentissages : Oui
Points forts
- Lecturers from the industry (AviaPartner, Group Europe Handling, CSAE)
- Case study
- Alternate sequences of theory and exercises