AM10 - Developing Extra Aeronautical Activities Présentiel
Dernière mise à jour : 24/03/2026
Langue de la formation : Anglais/English
Secteurs : Exploitants aéroportuaires/Airport operator
Thèmes : Business, Management, Finance/Business, Management, Finance, Opérations aériennes/Aviation operations
Public : Cadres / Executives, Managers / Managers
Public visé
This course is intended for all current and future airport managers, and any person from consulting or service provider companies addressing the airport sector.
Responsable de stage
Vincent VIMARD / Christophe GIRARD
Mail de contact
formationcontinue@enac.fr
Durée pédagogique réelle
30 h
Résumé
Learn how to maximize non-aeronautical revenues on airports: car parks and access, car rental, catering, advertising, retail area layout, food services.
Objectifs de la formation
After completing this module, you will be able to :
- Explain the importance of non-aeronautical activities and revenues for airport financial situations and for customer experience
- Propose solutions to develop airport non-aeronautical revenues with regards to: commercial offer ; real estate ; car park and access management ; advertising ; car rental services...
Prérequis
Being familiar with the airport sector
LEVEL OF ENGLISH:
TOEIC: 850 for 2-skill test; 785 for 4-skill test
IELTS: 6
Description
- Strategy and practices for development of airport non-aeronautical revenues
- Airport passenger terminal building commercial offer (duty-free, retail, food and beverage…)
- Airport Advertising
- Car Parks and Access
- Airport Real Estate Management
- Airport Car Rental Market
Evaluation des apprentissages : Oui
Points forts
- Lecturers from the industry (Vinci Airports, ADP, JCDecaux, Lagardere Travel Retail, Avis Budget, consultants)
- Alternate sequences of theory and exercises